Terms of service

Welcome to PetNourish Store, the pet supplies shop that combines quality and care for our beloved furry friends. Your visit to our store reflects your trust, and we strive to offer you the best online shopping experience.

Introduction

By using our website, you agree to the terms and conditions detailed below. We encourage you to review them periodically to ensure alignment with any updates.


Technical Errors and Electronic Issues

From time to time, errors such as pricing discrepancies or product unavailability may occur. PetNourish Store reserves the right to cancel or modify orders while promptly informing the customer through the available communication channels.


Order Policy

  • Order Cancellation by the Customer: Customers may cancel their orders before they are dispatched to the shipping company by contacting our customer service team.

  • Order Cancellation by the Store: We reserve the right to cancel any order and will refund the customer in accordance with the payment method used and bank policies.


Product Images

Product images are provided to illustrate the general appearance and may vary slightly from the actual product without compromising its quality.


Data Privacy

At PetNourish, we respect your privacy. We are dedicated to safeguarding your personal information and will not share it with third parties unless required by law.


Collaboration with Third Parties

We collaborate with specialised service providers for payment and shipping. While we actively follow up to resolve any issues that may arise, we do not hold legal responsibility for errors caused by these third parties.


Amendments

These terms and conditions are subject to change, and your continued use of the website implies acceptance of the updated terms.


Intellectual Property Rights

All content on the website is the exclusive property of PetNourish. Any copying or use of the content without prior authorisation is strictly prohibited.